FAQs

If your question is not answered below, please contact us.

Do you offer a measuring and installation service?

Whilst most of our orders are supply only including delivery, we do offer custom quotes for survey and/or installation to certain areas. Please send us your enquiry and we will provide a quote.

However, the products are very easy to measure and install for any builder or competent DIYer. Remember, we are only at the end of a phone to help as needed.

What materials are the products made from?

All of our products are made using aluminium and single glazed glass. As we only provide internal doors and partitions, our profiles are not thermally broken, keeping costs down.

What are the minimum and maximum sizes?

Single doors

Min width – 600mm

Max width – 1000mm

Min height – 1500mm

Max height – 2300mm

Double doors

Min width – 1200mm

Max width – 1900mm

Min height – 1500mm

Max height – 2300mm

Glass Partitions

Min width – 300mm

Max width – 1000mm

Min height – 1000mm

Max height – 2300mm

Which colours are available?

Our products only come in RAL9005 Jet Black Matt (Our Matt is standard 30% gloss level).

Which bar design options are available?

We only offer our products with two horizontal bars in the doors. This is firstly because it is more visually appealing but also because it means the handle is situated at a more sensible height.

If you have a bespoke enquiry that deviates from this design, please send your enquiry to us and we will assess as to whether we can help or not.

Which glass finishes are available?

Clear

Reeded

Frosted

Please note we can offer a mixture of these (e.g. clear top and bottom panels and a reeded central panel)

 

What handle colour options are available?

We only offer a matt black handle.

Black handle siena

Is there a threshold?

No there is no threshold.

Our product only comes with the two side frames, a single head frame and the opening panel that is hung on one of the side frames.

This means your flooring can run right through under the door without interruption by a threshold.

Do you offer bespoke options?

Yes we can consider manufacturing bespoke requirements. Please send your enquiry through to us here and we will do our best to meet your requirements.

What is the lead time?

We usually run on a 4-6 week lead time but please feel free to check with our team at the time of your order.

What are the payment terms?

We operate on a payment-in-full basis. You can pay by bank transfer or by debit/credit card (not American Express).

How competent do I need to be to install the products?

A competent DIYer will be capable of installing our products. As we only supply internal products, there is no weatherproofing or airtightness to worry about.

Our installation guide can be found here.

Do you deliver nationwide?

We deliver to England, Wales and Scotland. Please note our delivery charges are zoned so please enquire with us to find out an accurate delivery charge for your postcode.

Unfortunately we are unable to deliver to Northern Ireland or to the Republic of Ireland.

What warranty do the products come with?

The warranty on our products is 5 years covering the aluminium profile, glass and hardware. The warranty does not cover negligent damage or issues/damage caused by poor installation.

Can the doors open inwards or outwards?

The doors only open one way. One side of the doors is a slightly different design to the other.

Please see our handing guide here to learn more about this.

Do you offer external doors?

No we specialise in supplying internal single doors, double doors and glass partitions only.

Bespoke Enquiry

All of our products are custom made so please send through your requirements and we’ll probably be able to help.

Send Enquiry

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